1) Firstly, check your Spam/Junk folder in your email - sometimes our emails end up in there.

 

2) If you can't find your tickets in your email, try logging into your account and see if you can find them there. Refer to this article for tips on how to do this

 

3) If you are still having trouble finding your tickets, please email support@flicket.co.nz and we can re-send them to you via email